Help! My iPod Photo’s spoilt
Is this problem exclusive to iPod Photos? Joel Washing’s
Following the instructions exactly and all I get is still the sad iPod face.
I don’t want to have to send in my iPod for repairs again (it’ll be the 2nd time). Should I have taken my brother’s advice not to buy an iPod in the first place?
Adri, Jimmy how how how? Aside from suggesting me to throw it out the window and forgetting I ever had an iPod, you guys got any secret method to solve the problem?
Other Apple/Mac geniuses (Kevin “MacDaddy” Lim?), I appreciate any help you guys can give.
eh just saw your post. have some errands to run. but does this help? http://docs.info.apple.com/article.html?artnum=61771
i’ll be back in an hour’s time…see you online.
Can you tell us what happened just before it gave you the sad face? Were you playing music when it hung, dropped it or turning it on?
Plug your iPod to your computer and see if it shows up on the desktop (Mac) or in My Computer (Windows), or in iTunes. If it does, do a restore using the iPod Updater program. This will fix it if it’s a disk error. If not, then you might have had a hardware failure which means you need to have someone from Apple take a look at it. Maybe Jimmy can help you more.
Hmm, restore using the iPod Updater Program. If you send it down for repairs, you’ll have to pay if you didn’t extend the warranty thingy. Apparently software errors or such are not covered in their orginal 1 year warranty.
I just turned it on and was as usual loading with the Apple logo then suddenly the sad iPod face came out. I immediately did a reset (holding menu and select button) but the problem persisted.
how much apple usually charge if my warrenty is over? i’ve tried almost everything and still cant get it to work.
thanks guys.
might be a HDD problem if it persists despite restoring, charging etc etc… happened to my mini.
if under warranty you might a get a 1 for 1…
iPod Photo: 1 year and less than 1 month old
lucky me
If I am not wrong it’s $48.
You sure you tried opening the iPod Updater to restore the iPod back to factory condition?
If you did, and it still didn’t work, then you should get a 1 for 1? I haven’t heard (as yet) of others having a software problem not being solved by the program above.
problem is my ipod updater program cannot even detect my ipod being connected to the computer.
Try downloading another version of the ipod updater program? I remembered having problem with the later versions when I experienced that.
My case was the ipod updated program couldn’t detect the ipod when my laptop did, but it was so screwed that it kept re-starting and connecting/disconnecting every alt second to itunes.
Anyways, I think you might just want to send it down or give them a call. The latter is not recommended - they didn’t even attempt to help.
yes indeed, they just got a sotware update, i’ll try it out.
And i agree, if you dont have the apple care hotline support thingy, they wont be even bothered to help you at all through the phone.